Returns & Exchanges
At Teppana, we want you to love your home decor, which is why we offer a 30-day return policy for items in their original condition. If your purchase isn't the perfect fit for your space, we've made the return process simple and transparent.
Initiate Your Request
Visit our online return portal with your order number and email address to start your return or exchange request.
Package Your Items
Carefully place the item back in its original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship It Back
Print your prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing